Shipping policy

Last Updated: June 5, 2026

Thank you for shopping with Loopie Craft.

We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotional events, or periods of high order volume, processing times may be slightly longer.

Estimated Delivery Time

After your order has been shipped, estimated delivery times are:

  • United States: 7–12 business days

  • Canada: 7–12 business days

  • United Kingdom: 7–12 business days

  • Australia: 7–12 business days

  • Most European countries: 7–12 business days

  • Other international destinations: 7–15 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take several days to appear after the package has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by local authorities and are the responsibility of the customer.

Loopie Craft is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping fees may be required before the order can be reshipped.

We are unable to guarantee address changes once an order has been processed.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the shipping carrier, delivery is managed by the carrier.

Loopie Craft is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Other circumstances beyond our control

If your package appears lost in transit, please contact us and we will do our best to assist in locating the shipment.

Damaged Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@loopiecraft.com.

Please include:

  • Your order number

  • Clear photos of the issue

  • A continuous unboxing video showing the unopened package, shipping label, and received item

For more information, please refer to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping, please contact us at:

hello@loopiecraft.com